Carnegie General Insurance Agency has been in the insurance business since 1988. Over the years, they’ve become a growing presence in the insurance industry, insuring Californians for more than 30 years. Their senior management team averages 24 years of insurance experience each, so that you can be sure you’re in safe hands.
They employ Platinum Claims Services Inc. to handle their customers’ claims. This ensures that they are handled by experts that handle claims day-in, day-out. Platinum Claims has a mantra to ‘do the right thing’, so that the customer truly is always put first.
Carnegie General specializes in non-standard coverage, but that doesn’t mean non-standard service. They attribute their success to their focus on excellent customer service, offering low down-payments and a range of payment options to suit your budget. If you just need a quick update on your policy, you can call their 24-hour automated customer service line. There are also Spanish speaking representatives that you may talk to.
Policyholders have access to their own portal so that they can access their information anytime – day or night. Easily sign your documents using DocuSign, so that you can get instant proof of insurance without having to schlep to the post office. There is also a range of payment options; you can pay by phone, online, credit card or through checking account sweeps. Say goodbye to missing a payment ever again!
Carnegie General Insurance Agency Discounts:
Advance shopper: Buy your insurance before your expiration date and you could qualify for a discount
eDocuments: Sign up for paperless billing and you could save
Paid in full: Pay for your policy in advance and take advantage of a discounted rate
Affinity group: If you’re a member of a Plymouth Rock recognized association you may get a discount
New driver: Being new to the road can be scary, but not with Plymouth Rock’s discount insurance
Anti-theft: If your car is fitted with an alarm or a tracker, you may qualify for a discounted rate
Customer Service: 800-472-6613
Roadside Assistance: 877-422-7634
PO Box 2595, Newbury Park, CA, 91319-2595