Direct General Auto Insurance Company

William Adair founded Direct General Insurance in 1991, envisioning an insurance company that could offer premium service without the premium price tag. Today, they are based in Nashville, Tennessee, offering non-standard insurance to customers across the South East. They concentrate on low rates, flexible payment plans and excellent service.

As one of the US’ largest insurers, Direct General has more than 400 local offices across the US, with over 2,000 employees. Including their bilingual agents that are waiting to take your call in Spanish or English. They offer a variety of easy ways to manage your insurance.



Policyholders can login online to pay their bills and access their digital insurance ID wherever they are, whenever they need it. You can also download their free app, DirectDrive, to log your driving style. Users can get feedback on their driving, compete with other drivers and even earn up to $50 for logging your trips.

Although Direct General specialize in non-standard insurance, customers can customize their package to suit their needs. You can add comprehensive and collision, medical payments and even towing and rental coverage.



Direct General’s staff work based on the four E’s, they’re: engaged, energized, empowered and execute every day to get the job done. Making their customer’s happy is their primary concern. They are passionate about getting you not only a competitive quote, but also making sure that you understand what you’re signing up for.

Direct General Auto Insurance Company:

Military: Direct General wants to thank you for your service, rewarding you with a 25% discount
Good student: Good grades? Get a better price, with up to 10% off
Senior Citizen: Your experience on the road has earned you 5% off your premium
Multi-car: Insure more than one vehicle with Direct General and pay up to 25% less
Safe driver: Got more than 3 years claim free? Say hello to 10% off your price
Paid in full: Travelling fewer miles reduces your risk of an accident, so Direct General will take 5% off your premium

Contact Us

Customer Service: 877-463-4732
Claims: 800-403-1077
Direct General, 1281 Murfreesboro Pike, Nashville, TN 37217

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